Privacy Policy
Effective Date: March 21, 2025

DFW Custom Imprints (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website:
www.dfwcustomimprint.com

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

Information you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Order details (including custom artwork)

Payment Information

We use third-party payment processors (such as Stripe, PayPal, etc.). We do not store your full payment details on our servers.

Usage Data

Automatically collected information when you visit the site:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on site

Uploaded Content

Any artwork, logos, or files you submit for custom orders.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you regarding your order

  • Provide customer support

  • Improve our website and services

  • Send order confirmations, updates, and invoices

  • Prevent fraudulent transactions

3. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Payment processors (e.g., Stripe)

  • Shipping carriers (e.g., UPS, FedEx, USPS)

  • Service providers that help operate our business

We may also disclose information:

  • To comply with legal obligations

  • To protect our rights and prevent fraud

4. Custom Artwork & Intellectual Property

By submitting artwork or designs:

  • You confirm you have the legal right to use the content

  • You grant us permission to use the artwork solely to fulfill your order

We do not claim ownership of your designs.

5. Data Retention

We retain your information:

  • As long as necessary to fulfill orders

  • For record-keeping, tax, and legal purposes

6. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to:

  • Improve user experience

  • Analyze website traffic

  • Remember user preferences

You can disable cookies through your browser settings.

7. Data Security

We implement reasonable administrative and technical safeguards to protect your information. However, no system is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Opt out of marketing communications

To exercise these rights, contact us at the email below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

DFW Custom Imprints
3710 Rawlins St Suite 1420
Dallas, TX 75219
Email: info@dfwcustomimprint.com

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